Supply Chain Analyst
As the Supply Chain Analyst, you are part of the operations team that aims to drive efficiency, cost, and quality. This role will work closely with 3PLs, Customer Experience, Planning, and Marketing teams. Your contributions will help ensure on-time shipping, minimal mispacks, and cost reduction. Your work will directly impact how Lora DiCarlo performs and achieves important company-defining goals for growth, profitability, and customer happiness.
Responsibilities:
- Manage daily e-commerce fulfillment and returns
- Partner with 3PLs to ensure SLAs are met including on-time shipping and order accuracy
- Build and implement solutions for fulfillment issues including order mis-packs and transit time delays
- Continuously improve cost, speed, and accuracy performance of our distribution network
- Source and negotiate with parcel carriers to optimize speed and cost
- Conduct 3PL invoice audits, resolve discrepancies and lead credits management
- Own KPIs and analyze data to assess performance and implement improvements
- Develop and document a catalog of SOPs and best practices for each area of our operations
Qualifications:
- Highly analytical, with the ability to keep digging until you have reached the best answer
- Ability to thrive in a startup environment where self-direction and initiative are highly encouraged
- Strong attention to detail with effective prioritization skills
- Comfortable making informed decisions with imperfect or incomplete information
Requirements
- Bachelor's degree
- 3+ years directly relevant experience (CPG operations and supply chain)
- 2+ years of performance management with 3PLs and parcel carriers
- Experience with WMS and ERP systems preferred
About us:
Lora DiCarlo is a global consumer brand in sexual health and wellness. Our mission is to strive for a world where people can feel comfortable in their own skin and their sexuality. We work in a values-based culture based on respect, empowerment, and integrity that influences an inclusive culture. We offer an employee friendly benefits package including equity grants 401K, formalized professional development plan, career coaching, and fully-paid health, vision, and dental benefits.