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Connected Car Intern

SUMMARY
 
Under direct supervision of Sr. Connected Car Manager, support Connected Car team with research, benchmarking and planning of products and technologies related to dealer enrollment and customer price sensitivity for owner’s e-service portal UVO subscription.  

 
MAJOR RESPONSIBILITY
  • Analyze dealer enrollments into UVO program by conducting dealer surveys and interviews, studying dealer training and employee turnover, as well as other factors to identify scenarios to boost the enrollments.  (40%)
  • Analyze KMA customer’s price sensitivity to UVO subscription services and create classification models based on customer segments.  (40%)
  • Conduct data analysis and prepare reports on ad hoc basis  (20%)

EDUCATION / CERTIFICATION:
·      In progress of Master’s degree (MBA preferred)  
·      Bachelor’s degree in Engineering or related fields in Customer Science and Electronics 
 
OVERALL RELATED EXPERIENCE:
·       Prior internship experience a plus
·       Automotive knowledge or experience a plus  

SKILLS
·       Excellent written and verbal communication
·       Proficient with Microsoft Office Suite – Excel, Word, PowerPoint, Outlook
·       Strong analytical and critical thinking skills
·       Strong project management and organizational skills
·       Well organized, with ability to complete projects as assigned
·       Passion for technology and deriving unique customer experience and value from it
·       Attention to detail
 
PROBLEM SOLVING/DECISION MAKING
·       Must be able to work under minimal supervision, with moderate level of independent judgement required in all areas of responsibility.
·       Must be self-motivated and a self-starter
·       Have the ability to identify and resolve problems with moderate supervision, with the ability to make thorough and accurate assessments pertaining to assignment deadlines and prioritize needs.
·       Policies and procedures exist to guide decision making. 

ADDITIONAL INFORMATION
  • Compensation is $30/hr
  • Commitment to a 10 week summer full-time internship, 40 hours a week starting June 10, 2019 – August 16, 2019 is required.
  • The intern will be located in Irvine, CA

KIA MOTORS AMERICA is a dynamic company that is ideal for professionals who seek to accelerate their careers. Based in one of the nation’s most desirable communities in Southern California. EOE M/F/D/V. For more information about Kia, please visit our website at http://www.kia.com/